Terms and Conditions

ADMISSION & SEATING:
- All attendees must present a valid ticket for entry
- Seating is General Admission (first-come, first-served basis)
- The lobby bar will open 30 mins prior to the performance
- Theatre doors open 15 minutes before showtime

ACCESSIBILITY:
We are committed to making our performances accessible to all patrons. If you require wheelchair-accessible seating or have other accessibility needs, please contact us at info@performingstars.ca, and our team will be happy to assist you with reserving seats.

TICKET CHANGES & CANCELLATIONS:
- Tickets are non-refundable and non-exchangeable
- Special circumstances may be considered on a case-by-case basis

CANCELLATION REQUESTS:
- If you need to request a ticket cancellation email your request to info@performingstars.ca
- Provide at least 48 hours' notice
- Note that approved cancellations will incur a $5 administrative fee

Your tickets are being purchased from VPS Vancouver Performing Stars Ltd. (the organizer).

Tickit's services are limited to generating and delivering tickets and forwarding your payment to the organizer. Tickit’s fees for this service are non-refundable.

All communications or disputes regarding ticket order refunds, chargebacks, changes, disruptions and cancellation are between you and the organizer. Tickit will be not be liable or responsible in any way for refunds or chargebacks in connection with the organizer's events.

You may optionally provide your mobile phone number at some points while using our site to receive text messages. We only send text messages for the specific purposes listed on the consent screen and never for marketing purposes. You can opt out of receiving all text messages at any time by replying STOP to any message you receive from us.